Digital Artwork FAQ

Artwork Questions

Q: Are all engraving processes the same?
A: No, laser and mechanical engraving are quite different.

Q: Can I use my existing artwork for engraving purposes?
A: Yes, mechanical artwork can be sent to us for scanning, and electronic files can also be sent to us. Please see "Artwork Submittal and Processing" for more information.

Q: Our logo is in Mac format for Photoshop, can it be used for laser engraving?
A: Yes, but it must be in a size and format we can use. We can convert it for you for an additional charge. Please see "Artwork Submittal and Processing" for more information.


Q:
 Our logo is compressed, do I need to unzip it before sending it?
A: No, it will be much better if you send it as a Zip file.

Q: Our logo is embedded in a PowerPoint (or Word) document, can you use it?
A: Yes, either copy it and paste it as a file. (*.bmp, etc) Please see "Artwork Submittal and Processing" for more information on file types, colors, etc.

Q: Our logo is embedded in a PowerPoint (or Word) document, can you use it?
A: Yes, either copy it and paste it as a file. (*.bmp, etc) Please see "Artwork Submittal and Processing" for more information on file types, colors, etc.

Q: Why can't you copy our logo from our web site and use it for laser engraving?
A: The logo on your website doesn't contain enough pixel information (dpi), as well as being in a color raster format. Please see "Artwork Submittal and Processing" for more information on resolution, file types, colors, etc.

Q: We have a three-color logo, will it be suitable for laser engraving?
A: Since engraving is essentially a line art or two-color process, a three-color logo by definition won't work. There is always a way to make a logo like this into an engraving. Please view the catalog images to see how others have dealt with this situation, and contact your designer. We can also assist you with this. Please see "Artwork Submittal and Processing" for more information on additional services and pricing.